Privacy Policy
Website Privacy Policy & Terms of Use
INTRODUCTION.
Digineutrons and its affiliates (hereinafter referred to as “Digineutrons” or “we,” “us,” or “our”) have crafted this privacy policy to underscore our unwavering commitment to your privacy and the safeguarding of your information. This policy delineates how Digineutrons and its subsidiaries handle information that may directly or indirectly identify you (“Personal Information”). This includes information you submit and data we collect and receive through our website, as well as any other websites and related mobile applications owned, operated, or controlled by us (individually and collectively referred to as the “website”). It also pertains to your use of our web services and mobile applications (collectively referred to as “Services”). Your access and use of the website and Services are contingent upon acceptance of the following conditions (this “Privacy Policy”), which are subject to, and incorporated by reference into, our Terms and Conditions.
For the purposes of this Privacy Policy, Digineutrons is considered a controller (i.e., a responsible party) for the practices outlined herein. Furthermore, this Privacy Policy does not extend to instances where we process Personal Information as a processor or service provider (as applicable) on behalf of our business customers. For details regarding the privacy practices of a Digineutrons business customer or a customer affiliate, please reach out to the respective business customer directly. It’s important to note that we do not bear responsibility for the privacy or data security practices of our business customers, which may differ from those outlined in this Privacy Policy.
BY VISITING THE WEBSITE OR USING OUR SERVICES, YOU CONFIRM THAT YOU HAVE REVIEWED THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION, USE, AND OTHER PROCESSING OF YOUR INFORMATION AS PER THE PRACTICES DESCRIBED HEREIN. IF YOU DISAGREE WITH ANY OF THE TERMS, CONDITIONS, OR PRACTICES STATED HERE, PLEASE REFRAIN FROM ACCESSING THE WEBSITE OR ANY OF OUR SERVICES.
CALIFORNIA CONSUMER NOTICE OF COLLECTION
This Policy is extended to all residents of California and any other individuals to whom this Privacy Policy is applicable.
INFORMATION COLLECTION AND USAGE
The types of nonpublic Personal Information that Digineutrons may collect depend on the specific Services you are utilizing. We may collect the following types of Personal Information:
- Information Directly Provided by You: We collect details directly from you through applications, forms, and various communications, encompassing identification information such as name, street address, email address (es), telephone, and facsimile number(s).
- Transactional Information: Details regarding your transactions with us, our affiliates, and others are collected from you or acquired from third-party sources.
- Registration Verification Information: When verifying your registration for our Services, we obtain information including, but not limited to, username, password, secret questions, and secret answers for resetting passwords.
- Automatically Collected Information: Information is automatically gathered from your browser or mobile device, covering aspects such as Internet Protocol address, mobile device type, mobile operating system, browser type, geographic location, pages visited, requested information, and the date and time of your access.
Digineutrons utilizes the aforementioned Personal Information solely in accordance with the law, including but not limited to the following purposes:
- To finalize transactions and deliver the Services as authorized by you.
- For overarching business objectives, encompassing the diagnosis of issues with the website or application, communication of account-related information, provision of access to your account, notification of new product releases, verification of your identity, determination and confirmation of transaction limits, performance of collections, resolution of problems, analysis of our products and services, enforcement of our Terms and Conditions for Services, protection of our rights and property, and customization, measurement, and improvement of our Services.
- For additional business objectives, including data analysis, identification of usage trends, assessment of the effectiveness of our Services, and the enhancement, customization, and improvement of our features, products, and Services.
- To adhere to and enforce relevant legal requirements, agreements, and policies, or to prevent, detect, identify, investigate, respond, and safeguard against potential or actual claims, liabilities, prohibited behavior, and criminal activity.
- To advance and enhance our marketing initiatives, encompassing the identification of new customer opportunities and the dissemination of marketing communications.
- To undertake additional activities consistent with this Privacy Notice.
If you cease to use our Services, we may persist in storing and safeguarding your Personal Information in accordance with this Privacy Policy and as mandated by law. This includes, but is not limited to, purposes such as risk management, regulatory compliance, and audits.
INFORMATION SHARING AND DISCLOSURE
We may disclose, or within the past 12 months have disclosed, the previously identified Personal Information under limited circumstances for business purposes:
Affiliated Companies: We may disclose Personal Information with companies affiliated with us, such as those under common control or that control us. Personal Information may also be disclosed between websites controlled by us or our affiliates.
Organizations Providing Services: Your Personal Information may be shared with service providers performing tasks like credit processing, product development, and data processing. Such information may include Personal Information necessary for transaction processing, operational conduct, compliance with your authorized instructions, or safeguarding record security. Additionally, Personal Information may be disclosed to third parties as detailed in the Cookies Section.
Potential Buyers: In the event of a business transition, like a merger, acquisition, or asset sale, your Personal Information may be transferred to the acquiring entity. Any successor will be bound by terms and conditions reasonably similar to this Privacy Notice.
Other Parties: Personal Information may be shared with other parties to comply with legal obligations, protect our legal rights, participate in legal processes related to our company, employees, agents, clients, and affiliates, ensure visitor safety and security, prevent fraud, or with your consent or as permitted by applicable law.
Generally, we do not sell, rent, lease, or disclose Personal Information to third parties unless with your consent or as outlined in this Privacy Policy.
We reserve the right to disclose your Personal Information or details about your website usage without prior permission if we have a good faith belief that such action is necessary to: (i) protect and defend our rights, property, or safety, or those of our affiliates, other website users, or the public; (ii) enforce the Terms and Conditions or other terms for this website; or (iii) respond to claims of content violations of any law or the rights of third parties.
HOW WE SAFEGUARD YOUR PERSONAL INFORMATION
We employ reasonable and appropriate technical and organizational measures to protect your Personal Information from loss, misuse, and alteration under our control. These measures include storing Personal Information in secured facilities and implementing precautions against unauthorized access. The security measures we employ are designed to provide a level of protection commensurate with the risk associated with processing your Personal Information.
However, it’s essential to note that no security system is entirely invulnerable. We cannot guarantee the absolute security of our website or databases, and we cannot ensure that the Personal Information you provide will remain inviolate during transmission over the Internet. To enhance security, we urge you to play your part by keeping any usernames and passwords used to access our Services strictly confidential.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Upon each visit to the website, our web server automatically gathers information, including, in certain instances, Personal Information, using cookies, web beacons, and similar tracking technologies (collectively referred to as “cookies”). Cookies are small text files placed on your computer or mobile device when you access a website. They assist the website in recalling details about your visit, facilitating easier future visits, and enhancing the website’s utility to you. Session cookies are deleted once you close your browser, while persistent cookies remain, allowing recognition when you revisit a website, even after closing your browser.
Cookies on our website are generally divided into the following categories:
COOKIES AND OTHER TRACKING TECHNOLOGIES
Upon each visit to the website, our web server automatically gathers information, including, in certain instances, Personal Information, using cookies, web beacons, and similar tracking technologies (collectively referred to as “cookies”). Cookies are small text files placed on your computer or mobile device when you access a website. They assist the website in recalling details about your visit, facilitating easier future visits, and enhancing the website’s utility to you. Session cookies are deleted once you close your browser, while persistent cookies remain, allowing recognition when you revisit a website, even after closing your browser.
Cookies on our website are generally divided into the following categories:
Essential Cookies
Essential cookies are vital for the proper functioning of our website, facilitating your navigation and use of website features. Without these crucial cookies, the website may not operate as seamlessly as desired, and we may be unable to deliver specific services or features you request. Instances where these cookies are applied include determining your signed-in status, identifying periods of account inactivity, and addressing troubleshooting and security needs.
Analytics Cookies
Analytics cookies furnish us with insights into how visitors navigate and engage with our website. They provide valuable information, such as the number of visitors, frequency of visits, and page-specific views within our site. Google Analytics cookies, among others, assist us in this regard. For additional details about Google Analytics, please consult “How Google Uses Information From Sites or Apps that Use Our Services” available https://policies.google.com/technologies/partner-sites, or any other URL provided by Google periodically.
The information obtained through cookies and related tracking technologies serves various purposes:
- Enhancing Website Usability: To improve the overall performance and user-friendliness of our website.
- Performance Metrics: Gathering metrics to understand how users interact with our website.
- Security Measures: Employing information for security-related purposes.
- Personalized Content: Storing user preferences, default language, device and browser details, and profile information to personalize content based on user behavior and preferences.
It’s important to note that most web browsers accept cookies by default, but you can typically modify your browser settings to disable them. However, disabling cookies may limit your access to certain website features. For mobile devices, you may manage specific cookies through your device settings. Remember that cookie preferences are browser and device-specific, and clearing cookies may require resetting your choices. Consult your device(s) and operating system guidelines for instructions.
LINKS TO THIRD-PARTY WEBSITES
We may include links to third-party websites within the Services for your convenience. However, these links should not be construed as an endorsement, affiliation, or representation by Digineutrons regarding such third-party websites. Digineutrons does not review, control, or assume responsibility for the content of these third-party sites. Clicking on such links will lead you away from the Services. If you choose to visit any third-party websites linked to the Services, you do so at your own risk. Digineutrons disclaims any liability for the outcomes resulting from the use of third-party websites linked to the Services.
RESPONSE TO BROWSER "DO NOT TRACK" SIGNALS
As of now, our website is not set up to acknowledge or respond to “do not track” signals from web browsers
DATA RETENTION
The duration for which we retain your Personal Information is contingent upon the context and objectives for which it was initially collected. Typically, we keep Personal Information for the duration necessary to fulfill the purposes for which it was collected or processed, unless an alternative retention period is mandated by relevant laws.
Once there is no ongoing business requirement to process your Personal Information, we will take steps to either delete or anonymize it. In instances where deletion or anonymization is not immediately feasible—such as when your Personal Information is stored in backup archives—we will securely store it, preventing any further processing until deletion becomes feasible.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Depending on your place of residence and the nature of the Personal Information involved, you may possess certain rights in relation to your Personal Information. It’s important to note that several of these rights may be subject to exceptions and limitations.
- Right of Access: You have the right to ascertain whether your Personal Information is being processed and, if so, to request access to, including a copy of, the Personal Information undergoing processing.
- Right to Correction: You can request that we rectify or supplement any inaccurate or incomplete Personal Information we process about you.
- Right to Deletion: You are entitled to request the deletion of your Personal Information or, where applicable, the anonymization of your Personal Information.
- Right to Data Portability: You have the right to request that we provide the Personal Information you provided to us in a structured, commonly used, and machine-readable format. Additionally, you can request the transmission of such Personal Information to another entity.
- Right to Prohibit Sale or Sharing: Currently, we do not sell or share your Personal Information.
- Right to Limit Processing of Sensitive Personal Information: We presently do not use or disclose sensitive Personal Information for purposes other than those not subject to limitation under applicable law.
If you decide to exercise any of these rights under applicable laws, we will respond within the time frame specified by the applicable law. Keep in mind that several of the mentioned rights are subject to exceptions and limitations. If we are unable to provide the requested information or implement the requested change, we will provide the reasons for such decisions. According to local laws, you may have the right to file a complaint with your local data protection authority, such as your state Attorney General’s Office.
It’s important to acknowledge that your rights and our responses may differ based on your state of residency. While we do not discriminate against individuals who exercise their rights, certain Services may necessitate the use of your Personal Information for access. Consequently, exercising your deletion right might lead to the loss of access to specific aspects of the Services that require your Personal Information.
Verification Process
Only you or a person authorized by you to act on your behalf may submit a verifiable consumer request concerning your Personal Information. In case you appoint an authorized agent to make requests related to certain privacy rights on your behalf, we will require verification that you granted permission to the authorized agent for such requests. You must furnish us with a copy of the signed permission, authorizing the agent to act on your behalf, and undergo identity verification directly with us.
The verifiable consumer request must:
- Provide adequate information enabling us to reasonably verify that you are the person for whom we collected Personal Information or an authorized representative.
- Clearly describe your request with sufficient detail to allow us to comprehend, assess, and address it properly.
Our verification process may involve requesting additional information to confirm your identity or your authorized agent’s identity (such as your name, email address, and date of birth) or to obtain evidence of your authorized agent’s permission to act on your behalf. Upon successful completion of our verification process, we will respond to your request within the time frame and in the manner stipulated by applicable law. If we are unable to authenticate your identity or your authorized agent’s identity or obtain evidence of your agent’s permission, we will make an effort to contact you and provide information accordingly.
We are unable to fulfill your request or provide Personal Information if we cannot verify your identity or your authority to make the request and confirm the relevance of the Personal Information. Any Personal Information provided in a verifiable consumer request will only be used for the purpose of verifying the requestor’s identity or authority.
Our written response will be delivered by mail or electronically, as per your preference. For data portability requests, we will choose a format for providing your Personal Information that is easily usable and facilitates the transfer of information from one entity to another without impediment, specifically through electronic mail communication. Furthermore, if you wish to contest any decision we make regarding your request, you may contact us using the information provided in the “Contact Information” section below.
CHILDREN
Our Services are not intended for children under the age of thirteen, and we do not knowingly gather any Personal Information from individuals under the age of thirteen. If a child has submitted Personal Information to this website, we kindly request that a parent or guardian send us a written request to the address provided below, and we will promptly delete the child’s Personal Information from our records.
PRIVACY POLICY CHANGES
Digineutrons is constantly enhancing its Services. As our Services progress, we may revise or update this Privacy Policy. In the event of modifications to this Privacy Policy, we will publish the revised version online. The updated Privacy Policy will become effective immediately upon posting, unless a later effective date is explicitly indicated.
If any substantial changes impact how we utilize your Personal Information, we will provide online notice before the effective date of the alteration.
It is your responsibility to periodically review this Privacy Policy. Users are obligated by any adjustments to this Privacy Policy when utilizing our Services after the initial posting of such changes. If you disagree with the updated Privacy Policy, your sole recourse is to cease using the website.
CONTACT INFORMATION
For any inquiries related to this privacy policy, feel free to reach out to us using the following contact details:
Digineutrons
Attn: Legal Department
2084 Patterson Fork Road
Chicago, Illinois, 60606
United States
